The OVO Fans First promise is our promise to always put our customers first.
When we say we promise to be 'Fans First' it means we'll work really hard to sign you up on a terrific deal BUT more importantly we'll keep moving you onto our best plan.
In the world of telcos things change all the time - telcos are always changing their plans and prices to attract more customers. It's pretty hard to keep track of all the pricing changes! The Fans First promise is our promise that we'll do the leg work to know what our competitors are up to.
We promise to keep sharpening our prices and throwing more value into our plans to make sure that fans continue to get great value from OVO. And when we make changes to our plans we'll automatically give this to you.
That's what the Fans First promise is all about - bringing sportsmanship back to telcos so that fans get a great telco service and the quality that they deserve.