If you're stuck signing into OVO.com.au (or OVOPlay) or you've forgotten your password you'll need to reset your password on our website.
Simply look for the option in the main menu to Sign in. Once you've clicked this you'll be asked to sign in, but if you can't remember your password, or want to reset it choose the option Forgotten your password? instead.
Follow the steps carefully - you'll need to type in your email address so that we can sent you a special link to reset your password.
Please note, in the interests of keeping your personal information safe, our team can't do this for you.